The Barns

Old Hall Farm

Main Road

Rettendon

CM3 8DN

Tel: 01702 810015

Email:admin@prioritysupportservices.com


​​Tel:01702 810015/07479 575753

Email: admin@prioritysupportservices.com

Your Facility is our Priority


Drawing on over 28 years' experience gained within the soft services and facilities management industries, Owner Director Tony White felt that the time was right to establish his own brand of customer service delivery and subsequently set up Priority Support Services.  During his career Tony held senior Director/General Manager roles within some of the industry's largest players, developing and delivering total FM and specialist cleaning programmes to a wide range of business sectors.  


In all of these roles Tony was instrumental in ensuring service delivery to every client regardless of their size and contract worth, providing a professional level of service and standard of workmanship and helping to build and maintain long lasting client bases.   Priority Support Services was built on this principle.


Our Unique Approach


What makes us different from the other cleaning companies that approach you?


  • Our aim is to make cleaning hassle free for our clients.  Whether large or small, they are all important to us, and we ensure that their requirements are listened to.  
  • We identify problems and provide the solutions.
  • We design bespoke packages to suit a client's brief, developing a unique relationship with them.
  • We provide one point of contact for every client to ensure a personal partnership which evolves throughout the length of the contact.  
  • We train our employees to take pride in their employment and ensure safe working at every opportunity.
  • We use Ezitracker, a time and attendance system that provides our clients with a breakdown of actual hours worked on site ensuring accurate invoicing, and which protects our employees who are lone working.  Ezitracker is automatically supplied on all our contracts regardless of their size.
  • We use Audim, a quality audit system providing our clients with regular real time audits of service delivery. 
  • We use Innuscience, eco-friendly plant-based products throughout our portfolio, meeting new legislation, and protecting the environment, our employees and the facilities where they are used. 
  • We use the latest in microfibre technology and energy saving equipment and offer a 'no quibble' peace of mind guarantee that all our equipment is fully covered against breakdown.
  • Although primarily a commercial cleaning company, in conjunction with our partner suppliers we are also able to provide a full package of soft service FM delivery. 










Our Foundation